We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. We anticipate seeing patients beginning on May 18. We will be contacting you to set up and confirm appointments. While many things have changed, one thing that has remained the same is our commitment to your safety.
Infection control has always been a top priority for our practice as you have seen this during your visits to our office. Our infection control processes are designed so that when you receive care, it’s both safe and comfortable. We want you to be aware of the infection control procedures we follow in our practice to keep patients and staff safe. Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations. In addition to following these guidelines, we have gone beyond and have added more protections to make sure you are safe.
At the time at your next appointment you will see the changes in the infection control procedures that we have implemented. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some health screening questions. You’ll be asked those same questions again when you are in the office.
- We ask that you come into the office wearing a face mask.
- We have hand sanitizer in the reception area and ask you to use it when you enter the office.
- Your temperature will be taken with a hand held thermometer as well as your oxygen level taken with a finger pulse oximeter.
- Our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
- Each clinic room and the waiting room will have an air filtration system.
- You will be asked to complete an oral rinse before treatment begins.
- We will be dressed in surgical gowns, face shields, boot coverings and surgical hats
- In addition to the recommended sterilization of the clinic rooms, each room will also undergo a disinfectant fogging procedure.
- The other regulation is related to contact tracing. We will be calling you 48 hours after your visit to verify you are clear of COVID 19 symptoms.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. After May 18, please call our office at 781-273-1152 to make an appointment.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Dr. Epstein, Dotty, Nancy, Veronica, Chris, Natasha